Privacy Policy

1. Introduction

Khun Academy ("we", "us", "our") is committed to handling the personal information of our students, prospective students, and website visitors with care. This policy explains what data we collect, how we use it, how we protect it, and what rights you have in relation to it.

This policy applies to all personal data collected through our website at khunacad.sbs and through our course administration processes. If you have questions about this policy, please contact us at [email protected].

We operate under Thai law and comply with Thailand's Personal Data Protection Act B.E. 2562 (PDPA).

2. Data We Collect

We collect the following personal data when you interact with us:

• Contact information: name, email address, and optionally phone number — collected when you submit our enquiry form or enrol in a course.
• Course-related information: background assessment responses, assignment submissions, project files, and mentor correspondence.
• Payment information: payment is processed through our payment provider; we do not store card details directly.
• Technical data: browser type, approximate location (country level), pages visited, and session data — collected via cookies when you visit our website.

We collect data on the following legal bases: (a) your consent, given when you submit our enquiry form or accept cookies; (b) the performance of a contract, when you enrol in a course; (c) our legitimate interests, such as improving our website and responding to general enquiries.

We retain contact and enquiry data for 24 months from last interaction. Course-related data (submissions, feedback) is retained for 36 months after course completion. Technical/analytics data is retained for 13 months.

3. How We Use Your Data

• To respond to your enquiries and assess whether a course is suitable for your background.
• To administer your course enrolment, deliver course materials, and provide mentor feedback.
• To send you information about course intake dates and updates relevant to your enrolment. You may unsubscribe at any time by contacting us.
• To improve our website and course content using aggregated, anonymised analytics data.
• To comply with our legal obligations under Thai law.

We do not use your data for automated decision-making or profiling.

4. Data Sharing

We do not sell, rent, or trade your personal data. We share data only in the following limited circumstances:

• Payment processing: your payment details are shared with our payment processor to complete transactions. They operate under their own privacy policies.
• Analytics: we use web analytics tools that may set cookies. These tools receive aggregated, non-personally identifiable data about site usage.
• Legal obligations: we may disclose data if required by Thai law, court order, or to protect the rights of Khun Academy.

5. Data Protection Measures

We take reasonable steps to protect the personal data we hold, including:

• Encrypted connections (HTTPS/TLS) for all data transmission via our website.
• Access controls limiting who within our team can access personal data.
• Secure storage of course submissions and correspondence on password-protected systems.
• Regular review of our data handling practices.

In the event of a data breach that poses a risk to your rights, we will notify the relevant authority within 72 hours as required by the PDPA, and will notify affected individuals without undue delay where the risk to them is high.

6. Cookies

Our website uses cookies for essential functionality and optional analytics. We ask for your consent before setting non-essential cookies. You can manage your cookie preferences at any time via our Cookie Policy page.

• Essential cookies: required for the website to function; cannot be disabled.
• Analytics cookies: help us understand how visitors use the site; optional.
• Preference cookies: remember your settings; optional.

7. Your Rights

Under Thailand's PDPA, you have the following rights regarding your personal data:

• Right of access: you may request a copy of the personal data we hold about you.
• Right to rectification: you may ask us to correct inaccurate or incomplete data.
• Right to erasure: you may ask us to delete your data where there is no overriding lawful basis for us to retain it.
• Right to portability: you may request that we provide your data in a structured, machine-readable format.
• Right to object: you may object to processing based on our legitimate interests.
• Right to withdraw consent: where processing is based on your consent, you may withdraw it at any time.
• Right to lodge a complaint: you may lodge a complaint with Thailand's Personal Data Protection Committee (PDPC).

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

8. Third-Party Links

Our website may contain links to third-party websites (for example, payment processors or external academic resources). We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before submitting personal data to them.

9. Children's Privacy

Our courses are designed for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you believe a minor has submitted data to us, please contact us at [email protected] and we will delete it promptly.

10. Policy Updates

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. If we make significant changes, we will notify enrolled students by email. Continued use of our website after changes constitutes acceptance of the revised policy.

11. Contact

For any questions or requests relating to this Privacy Policy or your personal data:

• Email: [email protected]
• Address: Khun Academy, 234/8 Suthep Road, Suthep, Chiang Mai 50200, Thailand
• Phone: +66 77 614 2738